GAINING CONFIDENCE ONLINE - BUILDERS DEPOT DIRECT SOARS TO NEW LEVELS WITH AMAZON.COM PARTNERSHIP 

This month sees more doom and gloom reported on the news, but the message still seems to be more upbeat for online stores.

According to a survey on nearly 2000 people 36% plan do more of their shopping online than with high street retailers. In the 18-24 year old group, 45% said they would shop more online and 44% for the big spenders (the 25-34 year-olds). However, 70% of consumers felt that websites should offer better customer service, especially mentioning delivery times.

At BuildersDepotDirect.com - we see the message is clear for online retailers in 2009 - more and more people, contractors, interior designers and retailers are seeking better deals online. We at Builders Depot Direct are making certain our website is capturing this active audience, by conveying a strong sense of customer service.

Builders Depot Direct ‘Builds’ Confidence Online and Partners with Amazon.Com

It’s all about confidence. If consumers don’t trust your website, they are unlikely to spend money with you - it’s that simple. Builders Depot Direct as focused on building trust, with 100% positive reviews and partnering with Amazon.Com an industry leader in ecommerce.

Everything comes back to basics - know your customer.

Here are a few questions about we ask ourselves about our customers: -

• Who are they?
• What age group do they belong to?
• Are they male, female or both?
• Are they comfortable spending money?
• How do they make decisions regarding purchases?
• What specific questions will they be asking about your products and services?
• Is there anyone else involved in the buying process?

At Builders Depot Direct our website reflects our visitor’s needs and answer any questions they may have about our products. Quite simply if customers don’t feel comfortable and you don’t address their needs, they will probably go elsewhere.

For Builders Depot Direct product information is critical. Taking advantage of Amazon.Com with their time and support we have spent time putting better product descriptions and images in. It is a moving target and the economy is in a terrible state, but sticking to the basics of ‘High Quality’ at the ‘Lowest Possible Price’ along with selecting strong business partners and addressing our customers needs will not only assure Builders Depot Direct survives in 2009 but thrives.